Shipping Policy

Last updated: September 27, 2026

Service Area

Nestriora currently ships to eligible residential and commercial street addresses in the 48 contiguous United States and Washington, DC.

We do not currently ship to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, PO boxes, or APO/FPO/DPO addresses unless a particular product page expressly states otherwise.

Processing Time

Orders are normally processed and handed to the carrier within 1 to 2 business days.

Orders received before 2:00 PM Eastern Time generally begin processing that business day. Later orders, weekend orders, and U.S. federal holiday orders generally begin processing the next business day.

Processing time is separate from carrier transit time.

Transit Time

Standard transit is estimated at 1 to 5 business days after shipment, depending on destination, package size, selected service, inventory location, and carrier conditions.

The delivery estimate shown at checkout and in order communications is the estimate applicable to the order. Carrier delays, weather, remote-area access, or other circumstances can extend transit.

Carriers

We may use UPS, FedEx, USPS, or other suitable carrier services. The carrier is selected according to destination, package dimensions, product weight, service availability, and other fulfillment requirements.

Shipping Charges

Standard shipping is free within the contiguous United States unless otherwise stated on the product page or at checkout.

If an optional delivery service, oversized service, special handling, remote-area service, or other charge applies, it will be disclosed before you place the order.

Tracking and Delivery

We send tracking information when the order ships. Certain large or special shipments may require an appointment, an adult recipient, or another delivery arrangement.

Address Changes

Contact us immediately to request an address change. Once a shipping label is created or the shipment is committed to the carrier, a change or rerouting may be unavailable or may incur a carrier fee that we disclose before proceeding.

Delays

If we cannot ship within the stated processing time, we will notify you when reasonably possible and provide a revised shipment date when available. Where applicable, you may choose to consent to the delay or cancel the order for a refund in accordance with applicable law.

Lost, Stolen, or Damaged Shipments

If tracking does not show delivery after the estimated window, contact us and we will review the shipment and, where appropriate, open a carrier inquiry.

If tracking shows delivery but you cannot locate the shipment, contact us promptly so we can review the carrier scan and available delivery evidence.

For transit damage, follow the photo and packaging steps in our Refund & Return Policy.

Contact

Email: support@nestriora.com
Phone: +1 (559) 291-2377